1. Why is Girl Scouts San Diego requesting a background screen?
Protecting the girls and young women in our charge is a top priority. Background screenings are an integral part of our due diligence process and risk management policy. At Girl Scouts San Diego, the screening of volunteers (and employees) includes criminal background checks—which are performed by an independent, third-party background-screening agency and possible reference checks, performed by our staff.
2. Who is required to complete a background screen? What positions require a background screening?
All volunteers who are 18 and over must have a cleared background screening on file, regardless of whether she or he works directly with girls. Background screenings are required for these volunteers:
- Troop Leader or Troop Assistant Leader
- Troop Treasurer
- Troop Fall Manager
- Troop Cookie Manager
- 4Her Troop Helper
Note: Registering as an adult member will not trigger a background check. Parents, family members, and other troop volunteers who will drive girls or have direct contact with girls in the troop need a background check. Have these volunteers register as 4Her troop helpers to trigger a background check. All volunteers who handle troop funds must have a background check.
3. What information is required for the background screening?
You must provide your name, contact information, date of birth and Social Security number. Each check may contain criminal/civil records, reference verification and Department of Motor Vehicle records.
4. What if I do not have a Social Security Number?
Please connect with our Customer Care team at customercare@sdgirlscouts.org or 619-610-0821.
5. How often do I have to renew a background screen? How long are background checks valid?
Background checks for most volunteers are good for 3 years. Volunteers who work at day or sleepaway camps have annual background checks.
6. How do I complete a background screen as a new member?
After you become a registered member in a leadership position (check question 2 for list of positions that require a background screening), you will receive a background screening request email from Asurint. Follow the personalized link to complete the process. This will take about 20 minutes; it is secure, safe, fast and confidential.
If you do not receive the email (please check your spam folder) or have any questions about the background screening process, please contact customer care at customercare@sdgirlscouts.org or 619-610-0821. Parent volunteers who do not automatically receive the Background Check email after becoming new member, contact customercare@sdgirlscouts.org to request your personalized link.
7. I am a current, registered member. How do I renew my background check?
Before your screen expires, you will receive an email reminder to renew. When you receive your personalized link, follow the instructions to complete the process. This will take about 20 minutes; it is secure, safe, fast and confidential. If you do not receive the background renewal email from applicantdirect@asurint.com within 24 hours of renewing, please check all your inbox and spam folders. If you do not see it, contact customercare@sdgirlscouts.org to request your personalized background screen link after 24 hours.
If you have any questions about the background screening process, please contact customer care at customercare@sdgirlscouts.org or 619- 610-0821.
Note: The link is personalized; please do not forward.
8. How do I know when to renew my background check?
You will automatically receive a trigger to renew your background check as long as you keep your Girl Scout membership current. If membership lapses between years, contact customercare@sdgirlscouts.org.
9. I represent a community partner. Where do I go to complete a background screening for my organization?
If you are a community partner and need to complete a background check, please connect with our Program Specialist for Community Partnerships at communitypartner@sdgirlscouts.org for instructions.
10. If I have already completed a background screen for my place of employment, do I need to complete another one?
Yes, you will need to complete another screening for our organization. A background screen is confidential; just as Girl Scouts San Diego would not provide information on your background screen to anyone else, you place of employment will not release that information to us.
