side menu icon
Renew your Membership

Time to Renew, Girl Scout!

Connecting. Testing her strength. Making a difference. Renew today to make sure your Girl Scout continues to shine her brightest.

She’s ready to learn, explore, and create. She’s ready to come back.

Press play with Girl Scouts and watch her confidence soar.

On Time Renewal

Our On Time campaign is back! Ready for another year filled with discovery, friendship, and laughter? Then press play and renew your membership today. Between September 1 and 30, Girl Scouts San Diego will hold an opportunity drawing each week for qualifying troops.

For Independent Registered Girls: Renew your Girl Scout membership by Sept 30, 2021 and be entered into drawings for family experiences such as Lions, Tigers & Bears and Living Coast Discovery Center.

For Troops: Troops that renew two adults and 80% of their girls (criteria based on troop membership as of April 1) by the end of each week in September (Sept. 3, 10, 17, and 24) will be entered into an opportunity drawing. The earlier you renew with the qualifying criteria, the more chances you have to win! For example, if you renew by Sept. 10, your troop will also be entered into the following weeks’ drawings. If your troop renewed and met the criteria before the On Time campaign was announced, your troop is automatically entered into the weekly drawings.

For Service Units: The fun continues at the Service Unit level. By Sept. 30, 2021, increase your total membership number by 50% and be entered into an opportunity drawing for a free yearlong subscription to a zoom account or $100 for your service unit.

All Play: On Oct. 1, we will do our final opportunity drawing for two domestic round-trip tickets courtesy of Southwest Airlines. All renewed girls and volunteers are eligible and will be automatically entered into the drawing. 

Early Bird Renewal

Early Bird Patches have finally arrived. We were worried we would have to redesign the patch…migration time was too long. Please email your service unit team on how you can pick them up. We hope to have the patches in your SU team's hands by Monday, Nov. 1.  

Lifetime Membership

Who is eligible?

Lifetime membership is available to any individual who accepts the principles and beliefs of the Girl Scout Movement, pays the one-time lifetime membership fee, and is at least 18 years old (or a high school graduate or equivalent).

Adults, Supporters, and Volunteers who are 18 years or older: $400
10+ Year Volunteer: Adults with ten or more years of volunteer service: $200
Young Alums: Girl Scout alums who are under the age of 30: $200


Troubleshooting and FAQs

How to Renew
  1. Log in to your My Account at Select the yellow Login button at the top right, enter your user email, and use “forgot password” if you don't remember it.
  2. Click My Account at the top to bring up your account page.
  3. On the left menu is My Household where you will find a list of your family members. Check the boxes for name and correct troop. Scroll to click the Add Renewal button.
  4. Confirm information and pick membership product. At the bottom of the Confirm Member Details page, select Review Cart. You have one last opportunity to edit the member details here, (using the pencil icon under the person’s name).
  5. Check the box to agree to the GS Promise and Law and activate the Submit payment button.
  6. Complete payment. The last page is a confirmation with receipt.

Questions: Contact Customer Care, 619-610-0821

Troop Changes: Leadership Change or Disbandment

Troop Leadership Change

If your troop is changing leadership next year, please contact us. We want to work with you and the new leaders to make the transition a smooth one. If you have any questions or need support, please contact our Customer Care team to be connected with your troop support specialist.

Troop Disbanding

If your troop plans to disband next year or you are unsure about continuing, please let us know. Our Troop Support team would love to talk with you about options for the troop, opportunities for individual girls who wish to continue in Girl Scouts, and alternative membership pathways. Please contact Customer Care to be connected with your troop support specialist.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

Contact Customer Care, or 619-610-0821, for assistance.