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Cookie Chat

for Troop Cookie Managers

In this issue:

  • Safety
  • Thin Mint Shakes at Lazy Dog Restaurant
  • Depositing checks is easier than ever!
  • Inventory Awareness Week
  • Congratulations to last week's booth contest winners!
  • New patch program: Money Madness
  • Cupboard closures
  • Tips to help your girls reach their goals
  • FAQs



The safety of our girls, parents and volunteers is our top priority. We'd like to remind troops and parents to follow the established safety procedures that minimize risk and maximize the fun of participating in the Girl Scout Cookie Program. 


Please remember:

  • Girls must have adult supervision at all times.
  • Two adults must be present at each booth sale (one registered and background checked).
    • Exception: Girls currently in 6th grade or above may sell at booth sites with a one-to-one (1:1) girl to adult ratio with her legal guardian who is registered and background checked.   

Please see pages 8 and 12-13 for full policies and procedures regarding safety.


Thin Mint Shakes at Lazy Dog Restaurant

Thin Mint Shakes are available at Lazy Dog Restaurant (located in Mission Valley) now through Thursday, March 27. For every shake sold, Lazy Dog will donate $1 to Girl Scouts San Diego. Wow!


Depositing checks is easier than ever!

Skip the trip to the bank by using your smartphone's camera to make your deposit to your Wells Fargo troop account. If your troop makes the decision to accept checks from trusted friends and family (see page 14), they can now be deposited using the Wells Fargo Mobile App.


Inventory Awareness Week 

This week is Inventory Awareness Week. Now is the time to assess your troop/girl inventory and make plans to sell or transfer any remaining cookies in the coming weeks. See page 50 for tips for handling unsold cookies. 


Congratulations to last week's booth contest winners!

Brownie troop 1133 from the Encinitas service unit is our lucky winner! Congratulations, girls!

Remember, there are still two more opportunities to win the exclusive shopping experience for your troop! 

Troops* are entered to win by simply signing up for additional booth sites between Sunday, Feb. 16 at 7 p.m. and Sunday, March 9. (Sites must be additional sites; sites claimed prior to 7 p.m. on Feb. 16 are not eligible.)

Click here for booth contest details.

Good luck! 


New patch program: Money Madness

Enrich K-3 girls with a "cents-ible," entertaining approach to financial literacy and watch their interest grow! In separate tracks for Daisies and Brownies, girls can apply the 5 skills of the cookie program in preparation for spending their troop cookie earnings. Patch available for purchase in our council shops.


Cupboard closures

Please be advised that some cupboards may close earlier than the end of sale as we condense inventory throughout the council. Always check cookie cupboards' schedules on the Cupboard Website for the most up-to-date information.


Tips to help your girls reach their goals

  • Do a progress report with your girls to let them know where they are in reaching their goals. 
    • Already met the goal? Your girls may be just a handful of boxes away from reaching the next highest reward and/or troop proceed rate.The troop proceed rate is based on your troop's Per Girl Average (the total number of boxes sold divided by the number of girls selling).

Troop Per Girl Average (PGA)

Proceed Rate

1 - 139 boxes

$0.65 / box

140 - 200 boxes

$0.70 / box

201 - 275 boxes

$0.75 / box

276+ boxes

$0.80 / box


  • Tell girls to review order cards from this and previous years and contact customers again. Many customers may be ready to make another purchase.
  • Encourage your girls to use Cookie Club.
    • So far, Cookie Club emails have resulted in 9,539 boxes of cookies being purchased from girls who are using the tool. The average customer order in Cookie Club is for 6 boxes!
  • Have girls refresh their booth marketing materials in the last booth sale week to let customers know it is their last chance to purchase Girl Scout cookies.
  • Encourage girls to get on the phone (with adult supervision): 
    • Call customers, thank them for their orders and ask if they need additional cookies.
    • Try a text-a-thon - Let their fingers do the talking. Have girls text friends and family to let them know it's cookie time and ask for orders.



Q. Can my troop return cookies?

A. Only Cadette, Senior, and Ambassador troops may return up to 60 boxes of cookies. Please see page 9 for full details. 


Q. What is Girl Scouts San Diego's policy regarding selling in front of medical marijuana dispensaries?

A. Each council runs its own Girl Scout Cookie Program and retains the proceeds. Girl Scouts San Diego uses a strict approval process for cookie booth sales in San Diego and Imperial counties. Proposed booth sites are reviewed for their safety and suitability. If a site is approved, we secure permission from its manager (and, if applicable, the property manager). We also purchase insurance for each location. We do not allow girls to sell cookies outside adult-oriented businesses.


Q: Can I place a last minute order at a Cookie Cupboard?

A: Please refer to the Cupboard Locations and Hours page on the Cupboard website to find a cupboard's note regarding availability/procedure for orders needing to be picked up within an hour. Some cupboards cannot accept orders placed within the hour (require advanced notice) while some are happy to help you at the last minute.

Note: The Cupboard Website does not allow orders to be placed within one hour of the cupboard closing.


Q. What if I see a troop/girl(s) violating policies? 

A. In the event that a disregard of policy is observed, assume good intent as mistakes happen to everyone. Simply ask (politely and respectfully) for the girl's name and/or troop number and share it with your SUCC and/or the Product Sales team via No further action should be taken by the reporting party - troops/parents should not attempt to resolve the issue themselves nor harass any other girls/adults. Please remember to be honest and fair, friendly and helpful, considerate and caring, respectful of others, and a sister to every Girl Scout



Thank you!



The Product Sales Team

Girl Scouts San Diego 


Quick links

Girl Scouts San Diego 


 Cookie program resources


Cupboard Website




Cookie Club


VIP eTraining


Little Brownie Bakers 




Page numbers

All page numbers referenced throughout Cookie Chat refer to the 2014 Troop Cookie Manager Handbook unless otherwise noted. The username is "GSSD" and the password is "TCM2014". 


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Upcoming dates

Feb. 24 - Feb. 28

Troop inventory awareness week


March 9

Booth sales end; last day to pick up new orders at cookie cupboards







Cookie Program 

 The Girl Scout Cookie Program is the largest girl-led business in the country and generates immeasurable benefits for girls, their councils, and their communities.  Girls set cookie sales goals to support their chosen activities, to fund community service/leadership projects, to attend camp, and to travel.


Through the Girl Scout Cookie Program, girls develop five essential skills: goal setting, decision making, money management, people skills and business ethics.


Cookie Chat archive

Want to re-read a previous edition of Cookie Chat without digging through your email inbox? Visit the Cookie Chat archive.



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