SDGS logo 

Cookie Chat

for Troop Cookie Managers

In this issue:

  • NEW! Booth Contest - 3 chances to win 
  • Update: What can a Cookie Buck do?
  • NEW REWARD! 200+ Patch
  • How to spot a counterfeit bill
  • Important reminders
  • FAQs


NEW! Booth Contest - 3 chances to win

Sign up for additional booth sites for a chance to win an exclusive shopping experience at a Girl Scout shop!


We'll be rolling out the green carpet for three lucky troops* for a private shopping event that will include sparkling cider, pizza, $250 Cookie Bucks per troop*, music, a nail bar, and much more!


Booth sites are now unlimited and there are over 13,000 booth sites still available; almost 8,000 of those are outside traditional school hours.


Troops* are entered to win an exclusive shopping event by simply signing up for additional booth sites between Sunday, Feb. 16 at 7 p.m. and Sunday, March 9. The more sign-ups, the more chances to win! (Sites must be additional sites; sites claimed prior to 7 p.m. on Feb. 16 are not eligible.)


One site will be randomly selected each week (for three weeks) for a total of three chances to win! A secret shopper will visit the sites and notify the troops* they have won. Winning troops* must be present and adhering to all booth policies to win.


*IGMs are eligible for contest, too.


Update: What can a Cookie Buck do? 

Cookie Bucks can now be used for member registration and camp deposits!*

Now, girls will be able to fund 100% of their Girl Scout experience by participating in product sales.

In addition to membership registration and camp deposits, Cookie Bucks can be used for destinations, camp, council-led events and programs, Adventure Zone, Girl Scout program books, uniforms, and much more!

*In order to use Cookie Bucks as payment, member registrations and deposits must be done with paper forms. No change will be given. 


NEW REWARD! 200+ Patch

If a girl sells 200+ boxes, this goal-getter will now receive a new #cookieboss patch in addition to Luna the Arctic Fox! Friendly reminder: Older girls who opt out of lower level rewards are still eligible to receive patches, including this new patch!  See page 16 in the TCM Handbook for details about opting out.

TCMs do not need to order this patch, any girl who has 200 or more boxes assigned to her in eBudde will automatically receive it. 

#cookieboss patch


How to spot a counterfeit bill

Unfortunately, Girl Scouts is sometimes a target for counterfeit bills so we encourage troops to be very aware. Please view the helpful tips provided by the Secret Service Agency.


Important reminders

  • Please come to your scheduled booth site prepared - bring smaller bills you will need to make change; do not ask stores.
  • Leave the booth location better than you found it - break down and remove your empty cases.
  • Two adults (one registered and background checked) must be present at each booth sale.
    • Exception - 1:1 booth sales: Girls currently in 6th grade or above may sell at booth sites with a one-to-one (1:1) girl to adult ratio with her legal guardian who is registered and background checked. 
  • Please arrive to your scheduled cookie cupboard appointment on time. Most cookie cupboards are run by volunteers who have graciously donated their time and space to facilitate cookie distribution.
  • Cookies are sold for $4 per box. If sold for more, consequences may be issued.



Q. What if my troop moves to a higher per box rate after the first payment?

A. eBudde will do all the calculations for you! The Sales Report Tab in eBudde will show the updated balance due to council. (page 57)


Q. What happens if my troop accepted a counterfeit bill or a check is returned? 

A. Unfortunately, Girl Scouts San Diego cannot be held responsible in these situations and cannot offer any recourse or reimbursement.  Please be cautious in accepting large bills and checks. (page 17) 


Q. What if my troop is charged a fee for large cash deposits at the bank? 

A. All fees incurred due to depositing large cash amounts during the months of February and March 2014 will be reimbursed when a troop banks under the council plan. UPDATE from TCM Handbook: This reimbursement should now be occurring automatically for troops banking with Wells Fargo. If reimbursement does not occur automatically, please contact


Q. My troop has the opportunity to receive a large OTM donation and the customer will need an official receipt. What do I do?

A. Any OTM donation that is $250 or more must come directly to Girl Scouts San Diego and an official receipt will be provided to the customer. Contact for details.


Q. What if I see a troop/girl(s) violating policies? 

A. In the event that a disregard of policy is observed, assume good intent as mistakes happen to everyone. Simply ask (politely and respectfully) for the girl's name and/or troop number and share it with your SUCC and/or the Product Sales team via No further action should be taken by the reporting party - troops/parents should not attempt to resolve the issue themselves nor harass any other girls/adults. Please remember to be honest and fair, friendly and helpful, considerate and caring, respectful of others, and a sister to every Girl Scout.



Thank you!



The Product Sales Team

Girl Scouts San Diego 


Quick links

Girl Scouts San Diego 


 Cookie program resources


Cupboard Website




Cookie Club


VIP eTraining


Little Brownie Bakers 




Page numbers

All page numbers referenced throughout Cookie Chat refer to the 2014 Troop Cookie Manager Handbook unless otherwise noted. The username is "GSSD" and the password is "TCM2014". 


Follow us!

 Like us on Facebook    Find us on Pinterest    Follow us on Twitter  


Important dates

Tuesday, Feb. 18  

Funds for first payment must be in troop account by end-of-business day


Cookie cupboards now open to mixed case orders and individual box exchanges


Last day for troops to accept returns of unsold inventory from parents/guardians into troop inventory


Feb. 24 - Feb. 28

Troop inventory awareness week







Cookie Program 

 The Girl Scout Cookie Program is the largest girl-led business in the country and generates immeasurable benefits for girls, their councils, and their communities.  Girls set cookie sales goals to support their chosen activities, to fund community service/leadership projects, to attend camp, and to travel.


Through the Girl Scout Cookie Program, girls develop five essential skills: goal setting, decision making, money management, people skills and business ethics.


Cookie Chat archive

Want to re-read a previous edition of Cookie Chat without digging through your email inbox? Visit the Cookie Chat archive.



Join Our Mailing List