COOKIE RALLY 2013

Thursday, Jan. 24

Valley View Casino Center (formerly San Diego Sports Arena)

Doors open: 5 p.m. • Rally: 5:40 p.m. • Ice show: 7 p.m.

Launch the Girl Scout Cookie season by jumping, spinning and gliding over to our high-energy pep rally, followed by Disney On Ice presents: Dare to Dream featuring Rapunzel, Cinderella, Tiana, Minnie and Mickey. Dress in fun attire to show team spirit, and bring the whole family!

During our newly renamed councilwide event, girls will learn what's in store for the 2013 season, set their sights on fabulous new rewards, cheer on the "Super Six" variety costumed characters, and walk through the Cookie Program learning lab to discover why "there's more to cookies than what comes in the box." Then it's time for the ice show!

FAQs

Order and Payment Process

1. Tickets will be ordered using a paper order form only, there is no online registration. The form will be available to download, in council stores and resource centers.
2. Tickets will not be distributed at time of order and payment submittal.
3. Orders will be taken beginning Saturday, December 1 in all three council stores.
4. Orders may also be submitted by mail or fax, we cannot confirm receipt of individual faxes by telephone, please check your machine for delivery confirmation.
5. Seat location will be assigned first come, first serve (based on price) as received.
6. After orders are submitted, they will be processed and then packed for mailing.
7. Orders will be mailed using the US Post Office delivery confirmation service starting Dec. 10.
8. For orders received by Jan. 10, 5:30 p.m. event packets will be mailed.
9.  Orders received between Jan. 10, 5:31 p.m. and Jan. 22 must be picked up at the Balboa Campus on Thurs., Jan. 24 (show day) between noon-4 p.m.

Ordering Tickets

How/where can we purchase tickets?
Forms can be submitted in person at Balboa, Escondido or North Coast council stores or by mail or fax.

Can we pick our seats?
No, tickets will be assigned based on ticket category, first come, first served, following the Girl Scout Law; I will do my best to be honest and fair.

Can tickets be purchased online?
No, for this event all tickets must be ordered using the paper form. The Girl Scout database is not set up to handle the complicated process of assigning individual seats. Orders will be entered into our database after payment is received in our shops.

Can we submit our order form by email?
Payment must company all orders and our system is set up to block emails containing credit card information. For these security reasons, we cannot accept forms by email.

Can we order terrace ($17.50) and lower level/loge ($23.50) tickets on the same form?
Yes, BUT different priced seats will be in different areas of the building. Be certain to have enough seats in each group for proper girl/adult ratio.

If a girl(s) join our troop close to Cookie Rally, how do we add additional seats to our order?
We do not have the ability to add additional tickets to an order once it is processed. If you need to purchase tickets for new/additional girls, you must use a separate order form. Seating for the new order will be located in a different area, please remember to include an adult chaperone.

If we mail or fax our order, will we get a receipt?
Once the order is entered in our database you will receive an email confirmation, depending on order volume this may take up to three weeks. Your payment receipt will be enclosed with the event packet which will contain tickets, parking pass, patches and detailed event information.

Financial Assistance

Is financial assistance available?
Yes, financial assistance is available for the terrace level ($17.50) seating. It is limited to Girl Scout girl members only.

How do we submit a request for financial assistance?
When submitting the order, mark the number of paid tickets and the number requesting financial assistance in the appropriate spaces. Attach a separate sheet of paper with a list of names of girls requesting financial assistance. Purchasers will be contacted with any concerns by council staff.

Order Delivery

What’s the latest we can order tickets to receive them by mail?
Orders at a council store must be receipted by Thurs., Jan. 10, 5:00 p.m. to be mailed to the purchaser. Mailed and faxed forms items must be received (not postmarked) the same date.

How will we receive our event package (tickets, parking pass, etc.)?
Event packet will be mailed using the US Postal Service delivery confirmation service.

How do we get our tickets if we order after Jan. 10?
Tickets purchased after Jan. 10, 5:31 p.m. must be picked up at the Balboa Campus on Thurs., Jan. 24 between noon–4 p.m. at Florence Burnham Hall.

Why do we have to pick up tickets purchased after Jan. 10 at the Balboa Campus on Jan. 24?
We want to be certain everyone has their tickets on show day! It takes time to process payment, assign tickets, and pack all the items included in the event packages properly. If we sent them through the mail, additional time would be added to enter packages into the confirmation delivery system, possibly delaying delivery until after the event.

Can we pick up tickets on the day of show at Valley View Casino Center?
We have arranged pickup at our Balboa Campus because parking is included in the event cost and every car needs to have a parking pass before they enter the parking lot.

Parking is controlled by ACE parking. Every car entering the parking lot on Jan. 24 must either present a parking pass or will be required to pay for parking, no exceptions. They/we will not reimburse parking payments. 

What happens if our tickets are lost, damaged or misplaced?
This year ticket delivery will be tracked using the United States Post Office’s delivery confirmation service. Please treat your tickets same as cash, they cannot be reissued if they are lost, damaged or misplaced.

Caution–Tickets exposed to high heat (left in the sun on the car dashboard) will turn black and become unreadable and therefore unusable. Please protect your tickets and keep them in a safe place.

Event information

What’s the difference between Cookie Rally and Cookie Kickoff?
This year we changed the name of the councilwide event to Cookie Rally. Cookie Kickoff is now used by service units for their Cookie Program events.

Who receives patches?
Patches are included for all attendees.

What time should we arrive at the Cookie Rally?
Doors open at 5 p.m., our Cookie Rally begins at 5:40. Please allow enough time to park and pass through security.

Is this a Girl Scout only show?
The Cookie Rally portion of the evening is open to Girl Scouts and families only; the ice show is open to the general public.

When does the event end?
Approximately 8:30pm

 I am in Imperial Valley is there something for me?
You’re welcome to attend the Cookie Rally in San Diego however Imperial Valley is holding its own very special Cookie Kickoff on Saturday Jan. 19.

Our service unit isn’t offering a Cookie College, is there a councilwide event for older girls?
Cookie U will be held Saturday, January 19 at USD from 9 a.m.-2:30 p.m. Cost is $18 and includes sessions planned by the business clubs, guest speakers, lunch and campus tours. Online registration

Still have questions?
Contact Robin Lemon at (619) 610-0747